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Free Phone with Certification

Per recent FCC regulations, individuals with hearing loss may receive an Internet-based CapTel phone free of charge if they complete and submit a Third Party Certification of Eligibility.

The Third-Party Certification must be signed by a hearing health professional who confirms that the person applying has a hearing loss and would benefit from IP-based Captioned Telephone Service in order to communicate effectively over the phone.

NOTE:

Third Party Certification only applies to CapTel models that are Internet-based (CapTel 840i, CapTel 880i and CapTel 2400i)
Third Party Certification cannot be used for CapTel models that do not have an Internet connection (CapTel 840 / CapTel 800 / CapTel 200)

Complete and Print: Third Party Certification Form

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Important Things to Know:

Professionals qualified to sign the Third Party Certification:

• Audiologists

•  Doctors (with a hearing-related specialty)

•  Primary Physician

•  General Practice Physician

•  Ear Nose Throat (ENT) Doctor

•  Geriatric Practice

•  Hearing Related Professionals

•  Hearing Instrument Specialists

•  Veteran Service Officers

•  Aging Transition Coordinators

•  Community Care Coordinators

    Directions

    1. Download & print the Hearing Health Professional Certification Form (link below)

    2. Have the form signed & dated by a hearing professional as listed above

    3. Fax the completed certification form to:
    1-608-238-3008 (Fax) 
    Register@CapTel.com


    Fcc Logo Svg 200X168

    FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. (v5.4 7-18)