Learn More About Sprint CapTel

Use the following links to better understand the Sprint CapTel service, receive support for your product or to have your questions answered, or review testimonials from Sprint CapTel users.


These videos can help you better understand how the Captioned Telephone works, what features the phones have, and the benefits the phones provide to its users and the people they wish to reconnect with.


Hear from individuals who have had their lives improved through the use of Sprint CapTel products.

Great Service Starts When You Think Yellow

Thinking about Captioned Telephone? Sprint CapTel is the clear choice for your captioned telephone equipment and service.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. (v5.4 7-18)